Order Issues

Returns & Refunds policy

Due to the customized nature of all of our products we do not offer refunds, returns or exchanges. So please reach out to us if you have any questions prior to placing an order. We strive for excellence and we welcome your feedback.

Damaged or Missing Goods

If you received your order through our shipping process and it was damaged or has missing items please follow the below steps:

• Take pictures of the issue

• Send us an email (see below) immediately and be sure to include the pictures

We will work with you as best as we can to correct the issue. Options include repairing it, replacing the damaged or missing goods, or discounting your next purchase.

We understand your orders are precious to you, and we appreciate your patience and your business as we process any issues that arise.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail at: nocobabyclub@gmail.com